Terms and Conditions MOS777 — Complete Platform Usage Guide

1Acceptance of Terms

This Terms and Conditions document constitutes a legally binding agreement between you ("Member") and the mos777 platform ("Company"). By accessing, registering, or using any part of the mos777 platform — whether via the website or the Android or iOS mobile app — you hereby acknowledge that you have read, understood, and agreed to comply with all terms contained in this document.

If you disagree with any part of these Terms and Conditions, you are required to stop using the mos777 platform immediately. Continued use of the platform following any amendment to the terms constitutes your automatic acceptance of those changes.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy mos777, both of which form part of the overall agreement between you and the mos777 platform.

2Member Eligibility

To be eligible to register and use the mos777 platform, you must meet all of the following eligibility requirements without exception:

• At least 18 years old at the time of registration and throughout the period of platform use.
• Not subject to any local or international legal restrictions that prohibit you from participating in online entertainment activities.
• Registering on your own behalf and not on behalf of any third party.
• Never previously suspended or banned from the mos777 platform.
• Not diagnosed with or currently undergoing treatment for a gambling dependency disorder.

Mos777 reserves the right at any time to request proof of eligibility from any member, including valid identity documents. Failure to provide the required documents within the specified timeframe may result in temporary suspension or account closure.

3Account Registration

Each individual is only permitted to own one (1) account only on the mos777 platform. Owning more than one account — whether using a different name, email address, phone number, or device — is strictly prohibited and constitutes grounds for the closure of all associated accounts.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on your identity card or passport.
• An active and accessible email address.
• A valid Malaysian mobile number.
• Accurate date of birth.

An identity verification process (KYC — Know Your Customer) will be required before your first withdrawal is processed. Accepted documents include a Malaysian identity card (MyKad), passport, or a valid driving licence. This KYC process is a standard industry security measure implemented to protect your account.

4Deposit & Payment

The mos777 platform accepts deposits via the following payment methods, all operating in Malaysian Ringgit (MYR):

• FPX (Financial Process Exchange) — direct transfer from a bank account.
• Touch 'n Go eWallet — Malaysia's popular digital wallet.
• GrabPay — payment via the Grab app.
• Boost — Malaysia's local eWallet.
• DuitNow — the instant payment system of the Association of Banks in Malaysia.

The minimum deposit amount is RM20 per transaction. No maximum deposit limit is set for regular members; however, daily transaction limits may be imposed by your payment provider. All successful deposits will be credited to your mos777 account instantly.

Mos777 does not charge any additional fees for deposits. However, some eWallet providers or banks may apply their own service charges, which are beyond mos777's control.

5Fund Withdrawal

Members may submit a withdrawal request at any time provided the account balance is sufficient and all bonus requirements have been met. Withdrawals are processed via the same payment method used for the deposit, subject to the required verification.

The mos777 withdrawal processing time is between 5 to 15 minutes for approved applications. Withdrawals requiring additional review may take up to 24 business hours.

Withdrawal conditions that must be complied with:

• KYC verification must be completed before your first withdrawal.
• The receiving bank account or eWallet must be registered under the same member's name.
• Any bonus received must meet the rollover requirements before withdrawal is permitted.
• The minimum withdrawal amount is RM50 per transaction.
• Daily withdrawal limits depend on your VIP membership tier.

Mos777 reserves the right to request additional supporting documents for withdrawals exceeding a certain amount as part of standard industry security and compliance procedures.

6Bonus & Promotions

All bonuses, promotions, and special offers provided by mos777 are subject to the specific terms and conditions stated alongside each respective promotion. General conditions applicable to all mos777 bonuses are as follows:

• 100% Welcome Bonus: Awarded to new members on their first deposit. A rollover requirement of 20x the bonus amount applies before withdrawals are permitted.
• Daily Deposit Bonus: Rollover requirements range from 10x to 15x depending on the bonus type.
• Weekly Cashback: Credited every Monday and must be used within 7 days. 3x rollover requirement applies.
• Referral Bonus: Credited after the referred friend makes their first deposit and meets the minimum wagering requirement.

Mos777 reserves the right to withdraw, modify, or cancel any bonus at any time if there is evidence of abuse, fraud, or breach of terms. Bonuses cannot be transferred between accounts and have no directly redeemable cash value.

Each member is entitled to one welcome bonus for the lifetime of their membership. Attempts to re-register in order to claim additional welcome bonuses will be considered a violation of mos777's Terms and Conditions.

7Game Rules

The mos777 platform offers over 1,500 game titles from 50+ accredited providers. Each game category has its own rules that all members must comply with:

• Live Casino: Dealer decisions are final. Connection disruptions during gameplay do not justify fund chargeback claims.
• Slots & Machines: All games use an independently certified RNG (Random Number Generator). The RTP (Return to Player) for each game is available in the respective game information.
• Sports Betting: All confirmed wagers cannot be cancelled. Official results from the relevant sports governing body are final.
• Poker & Card Games: International standard rules apply. Collusion or use of external assistance software is prohibited.

Mos777 is not liable for any losses arising from technical issues on the part of third-party game providers. In such cases, mos777 will make every effort to resolve any disputes fairly and impartially.

8Prohibited Activities

The following activities are strictly prohibited on the mos777 platform and may result in permanent account closure and legal action:

• Registering more than one account or using another person's identity.
• Money laundering or using the platform for unlawful financial activities.
• Use of automated software, bots, or scripts to access or manipulate the platform.
• Collusion with other players in multiplayer games.
• Exploiting bugs or vulnerabilities in the platform.
• Transferring funds between accounts or using third-party accounts for deposits and withdrawals.
• Any form of fraud related to bonuses or promotions.
• Distributing unlawful, disruptive, or harmful content through the mos777 platform.

9Security & Privacy

Mos777 is committed to protecting the personal data and financial information of every member. The mos777 platform uses 256-bit SSL encryption for all data transmissions, ensuring your information remains inaccessible to unauthorized parties.

As a mos777 member, you are responsible for:

• Keeping your password and account login details confidential.
• Ensure you log out of your account after each session, especially on shared devices.
• Notify mos777 immediately if you suspect any unauthorized access to your account.
• Updating your account information whenever any changes occur.

Your personal information will not be sold, lent, or shared with third parties except as stated in the Privacy Policy mos777 or when required by law. For full details on how mos777 handles your data, please refer to our Privacy Policy.

10Account Termination

Members may close their mos777 account at any time by contacting the mos777 customer support team via live chat or email. Before the account closure is processed, all eligible balances will be returned to the original payment method.

Mos777 reserves the right to suspend or terminate any member's account without prior notice under the following circumstances:

• Violation of any Terms and Conditions stated in this document.
• Identity verification failed or submitted KYC documents are invalid.
• Activities that raise suspicion of fraud or money laundering.
• Requests from the relevant authorities.
• Account inactive for more than 12 consecutive months.

In the event of account closure due to a terms violation, mos777 reserves the right to withhold any balance associated with suspected activities while an investigation is conducted. mos777's decision regarding account closure is final.

11Limitation of Liability

The mos777 platform is provided on an "as is" basis. mos777 makes no guarantees or warranties, express or implied, regarding the accuracy, reliability, or completeness of the platform's content.

Mos777 is not liable for:

• Any losses arising from the use of or inability to use the platform.
• Losses resulting from service disruptions, system maintenance, or unforeseen technical failures.
• Actions or omissions of third-party service providers, including game suppliers and payment processors.
• Indirect, incidental, or consequential losses arising from the use of the mos777 platform.

Mos777's maximum liability to any member shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.

12Terms Amendment

Mos777 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time at mos777's sole discretion. Amendments take effect immediately upon being published on the mos777 platform.

Members will be notified of material amendments via:

• In-account notifications on your mos777 account upon your next login.
• Updating the "Last updated" date at the top of this document.
• Email notification for amendments deemed significant by mos777.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the mos777 platform after any amendments take effect constitutes your full acceptance of the revised terms.

13Contact Us

If you have any questions, concerns, or feedback regarding mos777's Terms and Conditions, our support team is ready to assist you at any time through the following channels:

• Live Chat: Available 24/7 directly within the mos777 platform.
• Email: [email protected]
• Operating Hours: 24 hours a day, 7 days a week including public holidays.

The mos777 team will endeavour to respond to all enquiries within two (2) business hours. For issues requiring further investigation, resolution may take up to 5 business days.